日本と海外をつなぐクラウドソーシング

• Customer Support- live chat, email handling, inbound and outbound phone support
• Administrative Assistance- data entry and research, email marketing, order processing and lead generation
• Multimedia- Voice recording, voice-over and text to audio transcription
• Writing- Proof-reading and re-writing
• Languages spoken- English and basic Japanese

I have over 10 years of experience at providing excellent customer service both over the phone and in person. My vast work experiences throughout the years in a diverse culture and customer base has strengthened my skills and abilities such as high accuracy and attention to detail, organizational skills, conflict resolution, interpersonal and intrapersonal skills which I consider are all essential in building and maintaining a solid customer and work relationship. My goal is to achieve total client satisfaction by offering commitment, precision and honesty.