日本と海外をつなぐクラウドソーシング

Highly personable Customer Service Professional with over three years of experience in customer services, claims and sales processing, and call-center operations within the computer/internet industry.

Talent for identifying customer needs and presenting appropriate company product and service offerings.
Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business.

Expertise in resolving escalated customer service issues.
Secured numerous company achievement awards for delivery of exceptional customer service.
Proficient with Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, and Microsoft Outlook. )