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  • schedule Status:
    Available to work
  • Appraisal :
  • Job History(F) : 0 Results
  • Kenya
  • Favorites : 0 Results
Skills
Email Response Handling
Customer Service & Support
Questionnaire and Research
Language
English (Like a native speaker)
Swahili(Kiswahili) (Mother tongue)
  • Last Login : 2020-03-26
  • Member Since : 2018-04-09

Professional Experience

In my customer service journey, I have learned valuable lessons on the importance of customer service as an element in any business and the need to ensure customer satisfaction is achieved on all customer interactions to ensure customer issues are resolved.
During my working experience, I have interacted with customers from all walks of life, with different attitudes and varying issues from complaints, compliments to general inquiries. This has, in turn, built my skills on how to handle each customer in a unique way and personalized approach to ensure customer satisfaction and resolution of the issue at hand.

URL

https://www.linkedin.com/in/joel-juma-seru-75b58398/