日本と海外をつなぐクラウドソーシング

Versatile skill set with experience in customer service, sales and hospitality. Possesses knowledge in Microsoft Word, Excel, web research, written and oral communication. Determination to learn from every experience, achieve big and better goals and have fun doing it is what drives me every day.

I graduated Bachelor of Science in Tourism and have worked for more than 10 years in the customer service field. Presently, I'm working as online Car Insurance Representative - U.S.A account.

SKILLS AND COMPETENCIES:

• Knowledge of principles and processes of good customer service
• Active listening and problem solving skill
• Excellent communication and interaction skill
• Highly adaptable, positive, open to new ideas
• Service oriented
• Goal oriented
• Able to set priorities and multi-task
• Detail-oriented and customer-focused
• Ability to work under pressure
• Computer literate
• Very much willing to learn