日本と海外をつなぐクラウドソーシング

IT Support
-Installation, Troubleshoot, Configure and Upgrade (Remote, Over Phone, On site)
-Software, Hardware, Database and Network Administration
-MS Word, MS PowerPoint, MS Excel and MS Outlook (POP3 and Exchange)
-Remote Sessions (Logmein, TeamViewer, ShowMyPc, Remote Desktop, VNC)
-Point Of Sale Systems (Aloha, Restaurant Manager, Aldelo, Menulink and RMS)
-Point of Sale Hardware's
-Generate relevant report (Daily, Weekly, Monthly)

Customer Service Representative
-Inbound/Outbound Customer Support
-Utilize every tool provided
-Escalate unresolved request and complaint
-Handle customer with satisfaction, take ownership and personalize the call
-Provide alternative resolution
-Generate end of day report

Virtual Assistant
-Research
-Lead Generation
-Data Entry
-Set Appointment
-Product Listing
-Writing/Speaking
-Social Media Management
-Phone Support
-Email Management
-Calendar Management