日本と海外をつなぐクラウドソーシング

I'm currently working as a Team leader for one of the largest telecommunication provider in the US. I'm handling a team who are taking in calls to assist customers on their billing inquiries. I have been in the BPO industry for 10 years now. I'm excellent in English communication skills. I am well versed in MS outlook and Excel . I have an open mind while being flexible, and I can adjust if necessary.My main goal has always been to offer the best of myself.