日本と海外をつなぐクラウドソーシング

I'm a previous CSR at a company here in the philippines. I am versed in Customer Service and chat support. I also create tickets for technical issues that cannot be fixed after troubleshooting. We also provide technical instruction to our customers to troubleshoot the phone. Through those experience I learned a lot of things not just technical and computer operations but as well as Telephone etiquette, call handling, time management, multitasking and team management.