日本と海外をつなぐクラウドソーシング

Hello, my name is Donna I’m an experienced Customer Service professional in Manila Philippines.
My work focused on handling tech and chat support for Microsoft Office Word, Excel, Outlook and One note, also troubleshooting internet and Cable and data entry. I possess a strong eye for detail and can thrive independently as well as a team environment.For my 5 successful years, I experienced dealing with different customers who are angry, frustrated, impatient, worried and afraid. Building a relationship and gaining their trust with a customer is not easy and it is even harder when there are no verbal or physical cues to follow.You can count on my leadership, management, and interpersonal skills. My desire to keep on learning has always been my key to succeed I study and take challenges positively, work hard for the goal I need to achieve while continuously striving for excellent.