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victorcool
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Malaysia
- Favorites : 0 Results
- Skills
- Japanese ⇔ English
- Japanese ⇔ Chinese
- English ⇔ Chinese
- Last Login : 2016-09-07
- Member Since : 2016-09-07
Career
Description
Zolora Wiki Enterprise
Senior Executive
2012/12～ 2016/08
- Ensure customers' cases are followed up closely and resolved by team members.
- Provide guidance to team members in order to meet service standards.
- Oversee team members performances
- Generate team members performance reports
- Produce translated documents related to live chat replies in different languages.
- Compile monthly reports on overall customer satisfaction.
- Maintain and ensure of policies or renewals.
101 Classroom
Teacher
2012/07～ 2012/09
Responsibilities
-Homework Coaching
-Childcare
-Providing Tuition (Students of SJK(C) Standard 1 to Standard 6 and preparation for Form 1)
-Activities and programmes planning
Experiences Gained
-Planning and organize classroom activities according to program goals.
-Handle class activities based on program philosophy.
-Experience in maintaining daily open communication with parents.
