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PAPERWORX
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- Last Login : 2018-10-04
- Member Since : 2018-10-04
Career
Description
iQor Philippines
Customer Service Representative
2016/09～ 2018/08
Job Responsibilities:
• Greet customers warmly and ascertain problem or reason for calling
• Resolve customer complaints via soft phone (Avaya)
• Verify account information
• Assist with placement of orders, refunds, or exchanges
• Guide customers to troubleshoot their phone
• Helping customers to create and activate their new account
• Educating customers about plans and features
