日本と海外をつなぐクラウドソーシング

College of Physicians and Surgeons Pakistan

Assistant Manager I.T

2014/11～ 2017/09

• Install, maintain, and administer all Windows 2003/2008 servers.
• Administered Windows 2003/2008 domain relationships and centralized management of mixed Windows 98/XP/Win7/Win8
• Manage User Account, Group Policy, DNS/WINS/DHCP in Windows2003/2008 Active Directory.
• Monitor Cisco Layer 2 and 3 Devices.
• Monitor all production systems and ensure uninterrupted processing.
• Manage system backups to ensure disaster recovery preparedness.
• Client’s desktop support.
• Manage Internet access (Web filter) and Anti-Virus.
• Monitored, managed, and filtered Internet traffic on LANs and the WAN.
• Manage Cisco Routers, Switches, Alcatel Exchange, and VPN Concentrators.
• Maintain and troubleshoot LAN and WAN communications networks.
• Support laptops, PCs, and phone system and provide phone Helpdesk support to users.
• Installation and configuration of network printer EPSON, Brothers, RICHO.
• Installation and Configuration of IP-Phones (PANASONIC,AVIVA,CISCO).

Dawood Textile Industries (Pvt) Ltd

I.T Support Engineer

2012/11～ 2014/09

• Maintain a thorough understanding of the basics behind the Internet and its workings (DNS, Security, IP Routing, HTTP, VPN, Email Routing, etc.)
• Securing network system by establishing and enforcing policies, and defining and monitoring access.
• Configuring and of DNS,DHCP,TCP/IP , hardware and network connectivity problems
• Making sure all IT meets industry standards.
• MikroTik configuration and management.
• LAN & WAN using switches 3500, 3600, 6500 and Routers 2800, 2900, 7200 Gateways, Gatekeepers, Pix firewall, IPS, ASA 5505

Arqa Tech Trading Est. (Saudi Arabia)

Computer Programmer

2012/01～ 2012/10

• Establishing networking environment by designing system configuration, directing system installation, defining, documenting, and enforcing system standards.
• Securing network system by establishing and enforcing policies, and defining and monitoring access.
• The support and administration of firewall environments in line with IT security policy.
• Configuration of routing and switching equipment.
• Basic configuration of firewalls.
• Remote troubleshooting and fault finding if issues occur upon initial installation.
• Speaking with customers via email and phone for initial requirement capture.
• Supervising helpdesk staff
• Connect and set up hardware and software
• Provide network accounts and passwords as required
• Installing new hardware (servers, printers, computer workstations, etc.)

Internship in Pakistan Telecommunication Company Limited (PTCL)

Internee

2011/10～ 2011/11

Internship in Pakistan Telecommunication Company Limited (PTCL) 01-10-2011 to 11-11-2011
During this training I learned how to install networks, cabling, troubleshooting, sharing of different devices on networks etc. Providing 1st/2nd line support to users. Administering the IT department’s policies and procedures. Installation and support of telecommunication equipment. Maintaining a log of all problems detected and system backups. Responsible for maintaining backups and for project work such as new builds.