Crowdsourcing Workshift > Search Freelance > crimsonrage
crimsonrage
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Identified
- Philippines
- Favorites : 0 Results
- Skills
- Technical Writing
- Article and Text Writing
- Review Writing
- Editing and Amendment
- Email Response Handling
- Web Search
- Questionnaire and Research
- Data Entry
- Data Screening
- Data Gathering
- Data Cleaning
English (Business level)
- Last Login : 2020-11-10
- Member Since : 2019-05-01
Professional Experience
• 3 years’ experience being a Team Leader and also a qualified customer relations officer with almost 11 years’ experience in fast-paced customer service and call center environment.(Calls / Chats or Emails) Personable and professional under pressure.
• Certified by DDI (Development Dimensions International Inc) "Communicating for Leadership Success"
• Answers team member questions, helps with team member problems and oversees team member work for quality and guideline compliance
• Communicates deadlines and sales goals to team members
• 11 years’ experience in fast-paced customer service and call center environment. (Inbound and outbound calls / Chats or Emails) Personable and professional under pressure.
• Patient and empathetic customer relations officer with an extensive background in conflict resolution and customer care.
• Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies, and procedures.
